One of the main
themes of this blog will be my personal campaign to bring back Ready Salted
Chipsticks. I also call them the best crisps in the world. We’ll get round to
some other issues as we go through, but the pertinent point at the moment is
that Ready Salted Chipsticks were discontinued and to prove to the retailers
and manufacturers that we need to bring them back, I think it best that we
always give them their full title so they can search and see that they are
still in demand.
I have
developed a three pronged approach to getting this issue into the public forum,
using Twitter, Facebook and good old email.
Twitter
There are a
couple of approaches I’ve been taking on this.
Firstly
trawling regularly through any posts that may contain any of the following;
chipstick, chipsticks, ready salted chipsticks, plain chipsticks. If any of
these are speaking about Ready Salted Chipsticks, then I retweet them including
@walkers_crisps and with the #readysaltedchipsticks. Sometimes this means a
little creative editing, but I make sure that the message isn’t changed.
Secondly I’ve
taking to messaging the supermarkets @AsdaServiceTeam; @Tesco; @Sainsburys;
@CooperativeFood; @Morrisons. I will be trying for more, but thought I would go
for the big five for the moment.
Aim: To get Walkers and the
supermarkets to realise there is a demand for chipsticks.
Current issues: As I am retweeting the
very few tweets that are out there, it is starting to look like a one woman
show, plus for the love of me I can’t seem to get #readysaltedchipsticks to
trend.
What you can do: Get out there and be
vocal. Contact the supermarkets and Walkers yourself. I’ve handily provided
their @ addresses above. Retweet anything you find about Ready Salted
Chipsticks. Keep using #readysaltedchipsticks. Let’s get that on the radar!
Facebook
There is a page
on Facebook called Bring Back Ready Salted Chipsticks. I didn’t make it. I was
elated to come across it when my campaign began. Unfortunately it’s pretty
badly trafficked and there really aren’t many posts beyond 2012 that relate to
Ready Salted Chipsticks. However I decided to co-opt this ready-made page for
myself, rather than get start an alternative that could end up being
competition.
So I’ve made a
couple of suggestions on there that people take their comments onto twitter as
well, but as you will be able to see it is also a forum where people can share
if there have been any sightings, where alternatives can be found, and general
positive comments about the glory of Ready Salted Chipsticks.
Aim: To get people talking about Ready
Salted Chipsticks, to share tips and ideas for getting them back, and to
support one another during this hard time of deprivation.
Current issues: Not a huge amount of
commentary on there at the moment. We need to get more people involved.
What you can do: Join the group (I
think it’s protected, but admin can add you at request). Follow any of the
advice about getting Ready Salted Chipsticks back into circulation. Just start
commenting on how much you miss them. This is a group of kindred spirits that
will share your pain.
Email
As I may have
mentioned before, I have been in contact with the very polite people at Walkers
Customer Service via email. They were the ones that advised me it was
*probably* a lack of demand that caused the discontinuation of the product.
Unfortunately they were unable to provide me with any further information.
Still I think that we developed a bond over those conversations, so I like to
drop them a line every now and again, with a new Ready Salted Chipstick titbit,
or with a few thoughts, or statistics that they might have missed during their
extensive research.
Aim: To raise the profile of Ready
Salted Chipsticks with their owner, Walkers Crisps
Current Issues: They don’t really
“give” much back. They don’t seem to think that any of my emails are funny (I
do try to make them light at least. You can’t go shouting at customer service
reps, when it wasn’t them that chose to do this or make the rules)
What you can do: Email them. Here’s the
address:
consumer@walkers.co.uk As
per the above, I’d keep it polite, but if they don’t get back to you, email
them again. Or just to have an ongoing dialogue. Once you’ve made friends with
them like I have then it seems heartless just to drop out of touch.
As and when I
update my approach I’ll make sure that you know of this as well, but for the
time being what I think we need more than anything is fresh blood in the mix
and a huge raise in posts. If you have any ideas or suggestions that I or
others can do then use the Facebook page I said above, or email me, or do
whatever it is that you think, but make sure you let us all know. I’m starting
a bandwagon, and I want people to jump on!